CANCELLATION POLICY

• All cancellations must be in writing.
• Unpaid bookings may be cancelled without notice.
• If we receive cancellation prior to SEPTEMBER 15th your trip you will be fully refunded, minus a $150 administration fee per seat.
• If you cancel prior to DECEMBER 15th, 50% is non –refundable and the remainder can be transferred to another date that season or refunded to you, less $150 administration fee per seat .
• After DECEMBER 15th, all money on account is non-refundable.
• If you find a replacement for your seat all deposits will be transferred to your replacement less a $150 administration fee.
• Monies on deposit will not be carried forward to future seasons.
• We reserve the right to cancel any ski package at any time. Every attempt will be made to give you as much notice as possible. Full refunds will be given in this case.

REFUND POLICY

• No refunds for cancellations.
• No refunds are given for any unused portion of any trip, resulting from late arrival or early departure, for extra transportation costs or for any other reason.
• No refunds for down days, for late skiing departures and/or early returns.
• No refunds for accommodation or meals that have been used.
• In the rare case that skiing must be cancelled due to mechanical failure, Snowwater will provide ski credits for the time missed, which may be applied to another day.
• Snowwater cannot be held responsible for weather–related issues and the company reserves the right to decide when a credit is appropriate for unfavorable conditions or weather-related cancellations. 
•  **** In this case we will provide you with a 50% credit towards the next season only or a 25% refund.  $150 admin fee is applied to all credits.  No exceptions will be made.   Please note that credits are NOT transferable. Credits are valid until the end of the following season only. All credits MUST BE BOOKED NO LATER thank Dec 15 for the following season.
• If you miss days either from illness, injury or other you will NOT be refunded for the time missed.  Please purchase insurance.

• Changes in reservations:
  Any changes in either the length of stay or the date of trip are subject to availability and an administration fee of $150 per seat.

THERE ARE NO EXCEPTIONS TO THIS POLICY.

SNOWWATER STRONGLY RECOMMENDS THAT YOU PURCHASE INSURANCE TO PROTECT YOURSELF FROM UNFORSEEN CIRCUMSTANCES.  SEE ‘INSURANCE’ BELOW.

WAIVER AND RELEASE OF LIABILITY

Upon making a reservation, all guests agree to the following terms and conditions:

1. All guests are required to sign a release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement before participating in our trips. By signing this document you waive certain legal rights, including the right to sue. Please read this form carefully before signing. If you do not have access to the internet and would like a copy sent to you please phone us 1-800-766-SNOW or email us at snowwater.

Click here to read the waiver.

2.All participants must be 19 years of age or older.  If accompanied by a guardian we do allow skiers and riders over 16 if they are very strong skiers only and are able to perform the beacon training.

3. All guests are responsible for being on time. Late arrivals and early departures will be subject to a extra fee.

 Please see: getting here
4. Alcohol or non-prescription drugs are strictly prohibited before or during skiing or riding.

5. Under no circumstances is the company responsible for the clients’ inconvenience or travel expenses.

6. It is the client's responsibility to ensure proper entry through Canadian Customs and immigration if entering from outside Canada.

INSURANCE

       Snowwater Heli- Skiing Inc. does not carry any form of insurance for our clients.

       We strongly urge you to purchase insurance in order to safeguard against unforseen mishaps that can occur before or during your trip.

 

Click here for all your travel insurance needs or contact your travel agent.   Both Americans and Canadians can purchase with this company.